A knowledge base is an online self-service library with information about a product, service, department, or topic. Agents need a knowledge base to learn from their experiences and update themselves to act based on their knowledge. 

Data in the knowledge base can come from any source of information. Typically, the knowledge base includes detailed information, answers to frequently asked questions, manuals, troubleshooting guides, reference artifacts, and other information that your team needs or should know. The data is structured only within the indexed encyclopaedias. A cleverly designed recovery mechanism adds intelligence to the foundation of knowledge.

The system is designed to create collections of articles of interest in the field of news on high-tech areas.

If you have any interest in this neural network and it can help you in implementing your business and other technical tasks, please send an application to email